At Meats 2 U we continue to build a tradition of impeccable product quality and customer service. Our customers expect the best from us and we want them to depend on us to deliver it. We know that building long-lasting customer relationships takes commitment to quality and listening to suggestions and concerns which is crucial to retaining loyalty and gaining referral memberships. In this way our commitment to you has helped build our company and its well-earned respect in the marketplace.
We guarantee to deliver the same quality and standard of product we advertise within the guaranteed delivery times and in a wholesome, satisfactory condition to point of delivery. We also guarantee that our stated product weights are minimum weights, so you will receive at least, if not more than what you ordered.
Obviously, if we are given an incorrect delivery address, we cannot be responsible for any such order you did not receive. Please contact us immediately if you have not received an order within the guaranteed delivery dates and time. We will discover and rectify any error on our part.
IMMEDIATELY VERIFY YOUR SHIPMENT RECEIVED WAS AS ORDERED. If you believe your order is incorrect, you must contact us within 24 hours of receipt of said shipment. If you have any questions or concerns about the packaging or quality of the product you have received, please contact us within 30 days of your receipt by phone or via e-mail or standard postal notification. We will review all such concerns and promptly contact you to resolve any such issue within the parameters of our guarantee and assessment of the situation. Product exchanges may require the return of previously shipped merchandise in question.